Refund Policy

1. Billing for Investor Research

Paid subscriptions and eligible one-time unlocks for Investor Research are sold as Investor Research products. Checkout is completed through a third-party payment processor. Refunds and cancellations are handled under this Refund Policy; contact Investor Research first for any billing issue at contact@aurioclub.com.

2. Subscriptions (Investor Pro)

You can cancel renewal from Account → Billing, or via the manage / cancel link in your purchase receipt email. Cancellation stops future renewals; access typically continues until the end of the already-paid period.

If a free trial is offered at checkout, cancel before the trial ends to avoid being charged.

3. Refund requests

For billing errors, duplicate charges, or technical failures that prevented access after payment, email contact@aurioclub.com promptly with your account email and order / receipt details from your confirmation email. We will review eligible refunds.

Because digital research content is delivered immediately upon entitlement, refunds after substantial consumption of member content may be declined except where required by law.

4. How to request

Email contact@aurioclub.com from your registered address and include: account email, approximate purchase time, and the order or receipt ID from your payment confirmation. We will coordinate any processor-side adjustment where needed.

5. Chargebacks

Please email contact@aurioclub.com before filing a chargeback so we can resolve the issue. Unwarranted chargebacks may lead to account suspension.

6. Contact

Refund questions: Investor Research support — contact@aurioclub.com.